See the Commander in Action

Agency Commander is a fresh new approach to keeping track of your existing policyholders, and marketing to new ones. See how Agency Commander will get you more customers by watching the demo here.

CRM For Insurance Agents

It used to be that only large corporations had the resources to implement, install, and support a Customer Relationship Management (CRM) system. That was until Agency Commander entered the battle for your customers.

Winning The Battle For Your Customers

The insurance world is changing. Everyone is after your customers. Cartoon images saving the world from expensive car insurance and pollution, computer generated lizards with accents, people standing on red dots, and of course spokesman promising not to raise your rates when you have an accident.

The internet isn’t making the competition any easier. Now with online comparative quoting, direct writers, carriers selling direct, everyone is after your hard earned customer.

Losing a customer is more expensive than you think. Acquiring a new customer can cost 6 to 7 times more than retaining an existing customer. Over a 5 year period businesses may lose as many as 1/2 of their customers. It just makes good business sense to keep your existing customers and keep them happy. So what is the solution to retaining customers? The answer is outstanding customer service. The kind of customer service everyone wants but rarely gets.

Agency Commander is designed to do just that, give you the tools and processes to provide outstanding customer service. Agency commander is a web based insurance Customer Resource Management (CRM) program. The key is providing your staff with the information and resources necessary to deliver the best customer service possible to your policyholders. This is accomplished by centralizing all the policyholder information in one easy to access place. From the first cold call to the monthly email newsletter, Agency Commander gives you a quick and easy way to keep your name and your message in front of your policyholder.

Capture New Customers

Getting new customers is easy too! Agency commander provides you with the tools to turn opportunities into premium. On average you have to contact a prospect 7 times before they make a purchase. Agency Commander keeps track of these contact attempts and graphically shows you the progress. 7 out of 10 qualified prospects will not buy from you due to inadequate follow up. Agency Commander makes keeping track of follow-ups easy. Your personal activities module gives you a visual reminder when the next stem needs to be done.

Agency Commander includes an imbedded email client that makes sending prospecting emails a snap. Simply choose the email you want and Agency Commander inserts all the specifics for that prospect. You can even attach brochures or articles to enhance your message.

 

Go Green!

Do your part to protect the environment. Agency Commander lets you keep all your information in an electronic format. You can attach documents from your computer to a customer’s account or policy. You can keep all your scanned documents in the documents module for easy access and security.

This means less printing and copying which is good for the environment and good for your bottom line.